Your Manager Is on the Hook Too: New Duties for Florida CAMs and What Boards Should Expect

Our fifth Board Readiness installment focuses on community association managers (CAMs), who sit at the intersection of owner expectations and board decisions. As Florida tightens rules on transparency, records, and safety, managers are increasingly treated as regulated compliance partners rather than informal assistants.

Boards often rely on CAMs to handle day‑to‑day tasks that directly intersect with statutory obligations: sending notices, coordinating meetings, assisting with records requests, and maintaining websites or owner portals. When those tasks are not clearly assigned and monitored, both the association and the manager can end up exposed.

A forward‑looking management agreement should spell out who is responsible for:

• Timely posting of notices, agendas, and minutes.
• Receiving and processing records requests and tracking deadlines.
• Coordinating with engineers, insurers, and vendors on inspection‑driven projects.
• Maintaining accurate contact information and communication channels with owners.

Boards should also build in expectations about meeting attendance, reporting, and performance metrics so they can evaluate whether the management relationship is meeting the community’s needs. When roles are unclear, boards may be blamed for tasks they thought were delegated, and managers may be blamed for decisions they were never empowered to make.

A well‑drafted management contract and clear board policies protect both the association and the manager. Southern Atlantic Law Group reviews and negotiates CAM agreements to align them with current Florida law and with your community’s real‑world needs, helping boards treat managers as true partners in compliance.

The final article in our Board Readiness Series ties everything together by looking at the new financial “stress test” facing Florida associations: inspections, reserves, and insurance.

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Is your community association manager truly set up as a compliance partner—or just putting out fires?

This week’s “Board Readiness Series” blog from Southern Atlantic Law Group explains new expectations for Florida CAMs and what boards should be building into their management contracts for 2025–2026.